📋 Changelog
What's new
Feature releases, improvements, and fixes on NewHopeGGN.
New2026-09-29
Public ban list now syncs automatically from Discord
- Any ban issued in Discord now appears on the public Ban List instantly, with reason and moderator — no manual entry needed.
- Backfilled the full existing Discord ban history so the record is complete.
Improved2026-09-29
Support ticket chat, redesigned
- Typing indicators, read receipts, and reply/quote threading.
- Edit or delete your own messages after sending.
- Image, video, and voice message uploads, with automatic compression for large files.
- One-click screen recording to show staff exactly what you're seeing.
- Per-message translation for non-English speakers.
- AI-assisted category tagging so tickets reach the right staff faster.
- Satisfaction rating after your ticket is closed.
- Full visual refresh — cleaner layout on both desktop and mobile.
Fixed2026-09-29
Ticket closing and community feed reliability
- Fixed tickets occasionally getting stuck instead of closing on schedule.
- Fixed the live Discord feed on the Community page missing recent messages.
Security2026-09-28
Platform-wide security hardening pass
- Audited and hardened every public-facing endpoint, including the store, ticket system, and payment webhook.
- Tightened Discord server permissions and moderation tooling.
Improved2026-09-28
Discord server polish
- Reorganized channels with clear names and descriptions for every channel.
- Configured Welcome Screen, onboarding, and AutoMod for new members.